Launched earlier this year in a move to revamp the pre-coronavirus paradigm of work-from-home startups, Bahrain-based Basma.ai has recently announced that it is offering its services including cloud-based video customer service platform for free to all hospitals and public institutions to support the national #TeamBahrain efforts to fight COVID-19.
The company in a press statement has highlighted that the Free plan will span for two months and can also be extended further depending on the situation.
Basma offers a video call centre that serves as a virtual brand, and also a smart virtual assistant (Chatbot) compatible with WhatsApp. These two components of Basma.ai together empower service providers to implement an instant digital transformation seamlessly. On top of that, the startup deploys the latest cloud technology to enhance productivity and security.
Commenting over the development, the company in a statement said,
“Basma team was honoured to provide their service to the Ministry of Health in Bahrain as one of the early adopters, which is currently being used by the ministry for teleconsultations in the primary care health centres. Organizations that are interested in benefiting from this service may communicate with Basma via the website: basma.ai or directly via the email: [email protected] to launch their virtual branch in less than 5 minutes,”