Onboard, Tunisian 3D customer experience startup raises $175k funding

Onboard, Tunisian 3D customer experience startup raises $175k funding
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Featured image credits: onboardmanuals.io


Onboard, a Tunisian startup that transforms customer experience management for hardware with 3D smart manuals, on Tuesday raised $175,000 funding from Kepple Africa Ventures and renowned entrepreneurs including Ahmed Hentati and Karim Jouini, among others.

Founded in 2019 by Safwen Bouali, Cherif Redissi, and Amine Troudi, Onboard is a SaaS platform solution that enables hardware makers to create best-in-class support experiences for their customers – replacing traditional paper manuals, support systems, call-centres, and software.

According to Crunchbase, the company in May 2020, raised $250,000 seed funding from Flat6Labs Tunis, and launched a private beta in June.

With the fresh capital, Onboard is set to launch version 1.0 of its SaaS platform this week, publicly accessible and available for use, providing a seamless customer experience with additional features and optimized customer support.

Speaking of the development for Onboard, Safwen Bouali, in a statement said,

“We are really proud and excited to have people ‘onboard’ that believe in our vision and potential, we are definitely, with the support of our investors, solving this issue and taking manuals literally to the next dimension.”

Satoshi Shinada, General Partner of Kepple Africa Ventures, said,

“Onboard spearheads a new era of manufacturing and assembly process with its unique approach to transforming the conventional paper manuals into 3D interactive experience. As an institutional investor from Japan, we are very excited to join the journey of Onboard and expand its innovation on a global scale.”


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Wajiha Wahab

Part of the editorial team at LAFFAZ, Delhiite by birth, Wajiha possesses a keen interest in reading about startups, accumulating information and presenting the same to the audience impressively.
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